Staff Report
DRIPPING SPRINGS -- City wastewater customers will see rate changes on their water/wastewater bill sent from the Dripping Springs Water Supply Corp. on April 1. Rates are based on water consumption through December, January and February.
During the 2020 winter averaging analysis, overuse charges were generated at about half the amount
they should have been due to an adjustment error. This was corrected for the 2021 rates. Customers who
had excessive water usage during winter averaging will notice the rate increase. There is no increase
in any rates by ordinance. The overuse charge is simply being corrected. The previous year, customers who used
an excess amount of water than allotted sewer usage were only charged half the required amount.
Customers who believe that their new wastewater rate is incorrect due to error in usage reporting, leaks or
other causes can apply for a wastewater billing rate adjustment.
To receive a wastewater billing rate adjustment, customers must do the following:
- Fill out a Wastewater Billing Rate Adjustment Form. This can be found on the
Wastewater Utility section of the City’s forms page: http://www.cityofdrippingsprings.com/page/city.forms - Submit proof via email: usage reports from DSWSC, plumbing invoice/receipts due to breaks/leaks, property owner’s receipts of materials, supplies, etc.
- If approved, rates will be adjusted, and the customer will receive notice from the City. The rate
adjustment will be reflected on the next month’s bill.
For more information about the wastewater billing rate adjustment, email [email protected] or
call 512-858-4725.
