Austin Regional Clinic (ARC) has expanded services to patients to make scheduling and appointments easier and more efficient during the COVID-19 pandemic.
New and expanded services include:
- Saturday pediatric well-checks now available
- Pediatric Well-Checks will be available from 8 a.m.-12 noon.
- Saturdays, April 11, 18, 25, and May 2.
- Locations: ARC Quarry Lake (Austin), ARC Buda, ARC Cedar Park, ARC Kelly Lane (Pflugerville), with more locations to be added.
- Call the clinic or ARC-INFO (512-272-4636) to schedule or through ARC MyChart or ARCbooknow.com.
- Important for parents to keep up with their child’s development, vaccines, any medical issues.
- All clinics’ patient and staff safety protocols are followed.
- Extended hours for drive-up testing
Drive-up testing continues to be offered 8am-5pm weekdays at ARC Far West, ARC South 1st, ARC Cedar Park, ARC Round Rock, and ARC Kyle Plum Creek.
- ARC Far West, ARC Round Rock, and ARC Southwest have extended weekday hours to 5-7 p.m., and now offer drive-up testing in After Hours Clinics as well, 8 a.m. - 5 p.m. Saturday and Sunday.
- Patients must have an ARC physician’s lab order before coming to a drive-up site. If someone drives up without first having an initial physician evaluation, they will be offered a telemedicine appointment right then so a physician can determine whether or not a test is indicated.
- Expanded telemedicine visits for new and established patients
- Telemedicine visits are available for all primary and specialty care doctors
- 60-70 percent of ARC visits are now via telemedicine.
- 24/7 scheduling at MyChartARC.com or call any ARC clinic and press “1.”
- Cost of a telemedicine visit is covered by insurance at the same rate as an office visit.
- Complete information about telemedicine visits here.
- Opened a High Acuity Triage phone line covered completely by physicians to help patients avoid unnecessarily going to the ER.
- Patients call ARC clinics (press 4) or the COVID-19 24/7 Hotline (866-456-4525) and talk to a nurse to help them decide if they should come in to see the doctor.
- Depending on their symptoms, patients are set up with an immediate telemedicine visit with a physician, by phone or video visit.
- 75 percent of patients who called triage were able to be treated in the clinic rather than an ER.
- Thus helps keep patients out of the ER and saving beds and care for those who really need it.
ARC continues to stress preventive measures, including social distancing, self-isolation when sick, frequent hand-washing for at least 20 seconds, avoiding anyone who is sick. It is not just about protecting ourselves, it is about protecting the whole community.
For more information, call 512-472-4636 or visit www.austinregionalclinic.com
