AUSTIN — The Public Utility Commission issued a Preliminary Order for a formal complaint filed against Aqua Texas by the Trinity Edwards Springs Protection Association (TESPA), which refers the matter to the State Office of Administrative Hearings (SOAH) for a full evidentiary hearing.
In the spring of 2024, TESPA announced that it had filed a formal complaint with the PUC of Texas, documenting “years of reckless practices by Aqua including the fact that the utility is serving its customers with an illegal groundwater supply.” In the filing, the association claimed that Aqua has been serving its customers with an illegal groundwater supply; it also requested that the PUC either “decrease Aqua’s customer base in the Wimberley area” or “mandate significant changes to its operations.”
The complaint details a history of actions that establishes that Aqua 'violated public trust, placed local residents’ water service in jeopardy and caused Jacob’s Well to go dry,” according to TESPA. The claims include the following:
